Role Overview

We are looking for a strategic Key Account Manager to own, retain, and expand a portfolio of existing customers with clear exploration potential (new platforms, new applications, new regions, new product families). The focus is not hunting random new logos—it is growing share-of-wallet and converting identified white-space into design-ins and nominations across Europe, with focus on DACH & Nordics.

Reporting Line

Reports to head of German office. Works closely with the Greenconn China sales/technical teams. Final decision authority on pricing exceptions and strategic accounts sits with the Managing Director.

Key Responsibilities

Key Account Ownership (Run + Expand)

• Own and grow assigned key accounts across Europe (focus:DACH &Nordics),including direct customers and selected distribution relationships.
• Build multi-level relationships (engineering,purchasing,quality,management)and run a structured engagement cadence (site visits,technical reviews,QBRs).
• Drive customer satisfaction:manage escalations,coordinate corrective actions,and protect long-term relationship value.

White-space Growth within Existing Accounts

• Identify expansion potential within existing accounts (new platforms,new plants,new projects,new product families).
• Lead opportunities end-to-end: concept → design-in → sampling → RFQ → nomination → SOP.
• Create account plans with measurable goals:share growth,target applications,and competitor displacement plan.

Commercial Leadership & Forecast Discipline

• Lead RFQ processes,pricing strategy,and negotiations;ensure margin discipline and clear deal documentation.
• Own forecast quality for your accounts (pipeline hygiene,probability scoring,expected SOP timing).
• Coordinate commercial topics:lead time commitments,Incoterms,MOQ,NRE/tooling,and contract basics.

Technical Orchestration (Europe ↔ China)

• Translate customer requirements into clear technical packages for China (drawings,specs,testing plan,quality requirements).
• Coordinate sampling,technical reviews,and issue resolution with China teams;drive response speed and accountability.

Channel/Distribution Alignment (No Conflict)

• Ensure clean alignment between direct business and distribution channels:no parallel quotes,clear ownership rules,one voice to the customer.
• Where distribution is involved,create joint plans and keep transparency on project status and next actions.

CRM & Internal Transparency

• Maintain structured CRM reporting,pipeline transparency,and documented next steps/action owners.

What Success Looks Like (12 months)

• Improved share-of-wallet and measurable growth within existing accounts.
• A predictable pipeline of design-in projects with clear conversion and SOP timing.
• Higher RFQ win-rate and healthier margin quality (quote vs actual).
• Fewer surprises through disciplined forecasting and clean handovers to execution.

Requirements

• 5+years Key Account Management /technical sales experience in connectors,electronic components,industrial automation,robotics,EMS,or similar fields.
• Strong technical understanding of interconnect solutions and ability to drive design-in projects.
• Strong commercial skillset:RFQs,pricing,negotiation,stakeholder management.
• Fluent English;German preferred;Nordic languages a plus.
• Willingness to travel 50–70%across Europe.
• Nice to have: Automotive exposure (PPAP / IATF mindset) is a plus—not mandatory.

Compensation & Benefits

• Competitive package with 80/20 split (fixed/bonus),performance-based bonus.
• Company car included;standard benefits provided;all business expenses covered.